Tarjetas Spain S.L. have prepared a series of questions and answers which they consider may be of use.

If you have any questions, send us an e-mail and we reply as soon as possible.

Frequent Questions

FREQUENT INTERNATIONAL QUESTIONS:

How do I navigate your web?
Click here to see how to navigate

How do I make a purchase?
Click here to see how.

Do you have outlets in other parts of Spain or in other countries?
No.

Do you deliver worldwide?
Yes, Click here to see the information.

What forms of payment do you accept?
Click here to see the information

Can I pay cash on delivery?
No.

What are the delivery charges to my country?
Click here to see the information.

How will I know when my order left?
Click here to see the information.

How will I know when my order will arrive?
Click here to see the information.

How do I know if all of my order is available?
In the event of any article being out of stock we will advise you ny email or telephone. Otherwise your order will leave in 24/48 hours.

Is my personal data protected?
Click here to see the information.

How do I find a particular article in the web?
Click here to see the information.

Should I open an account?
Click here to see the information.

What are the advantages of using UPS?
Click here to see the information

Are shipments with UPS insured?

Yes.

FREQUENT NATIONAL QUESTIONS

I am unable to complete my purchase on your web site?
Click here to see the information.

Are you wholesalers?
Yes. But we also have a shop on our web site for the public.

How long will delivery of my order take?
Click here to see the information.

What are the delivery charges for national orders?
Click here to see the information

Can I request the delivery of the order at a specific time?
Click here to see the information

What happens if I am not at home when UPS try to deliver?
Click here to see the information

Do you send out national orders by post?
No. We only use UPS.Click here to see the information

What is the company policy on sales and returns?
Click here to see the information.