UPS : In the case that the driver from UPS is unable to deliver your order he will leave a note on your door..

You then need to contact UPS, customer service, at tel. 902 888 820.
An operator will attend to your call in the Central Office of UPS
You will need to give them the tracking number which we sent you on the day your order was collected by UPS.
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You can arrange with them a convenient time for delivery.
The driver will try another two times, on normal working days, to try and make the delivery before returning the order to Tarjetas Spain S.L.

Tracking on-line with UPS

If you wish to track your order, go to the web site of UPS (www.ups.es) and introduce your tracking number.
After click “Details” and you will see when your order has been tracked and its present position.

If you don’t know the tracking number, or you did not receive our email, send us an email and we will send it you :

Direct access to tracking on-line UPS “Click here”.

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The quickest and safest form to receive your order. Europa : 24 Horas   U.S.A. & Canada. : 48 Horas Latinoamerica : 72/96 Horas   Asia - Africa : 48/72 Horas Resto de paises : 72/96 Horas     Total comfort : Door to door service. You will receive an email from UPS before your order is delivered. You only have to sign for the delivery. It is so easy. Without restrictions : There are no limits to the weight of your order to any country Worldwide. Without bureaucracy : Customs broker’s services are included without additional charge

You receive your tracking number the same day that your order is collected by UPS. With this you can track your order on the web site of UPS knowing in what places your order has been tracked and the delivery date.
It gives more control to the recipient.